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Get help with your TD Protection Plans
Learn how to make a claim or explore your TD Protection Plan options.
Frequently asked questions
The first step is to complete the application, which includes selecting your coverage and answering up to a maximum of four health-related questions. Depending on the coverage amount requested and your responses to health questions on the application, you may also be required to complete a health interview.
You can apply online, in branch or call us at 1-888-983-7070.
Your premium may fluctuate monthly and will be based on your age and average balance at time of billing. If you don’t carry a balance on your revolving portion during the month, you won’t pay any premiums for that portion. If you have a term portion, your premium will be based on your age and balance at the start of the term and will remain fixed for the duration of your term.
TD Line of Credit Protection offers a multi-insured discount. If more than one person becomes insured for the same coverage on the same line of credit, a 20% discount is applied to each of the individual premiums.
A premium rate reduction will apply to the cost of the insurance for average insured balances of your line of credit as follows:
For Personal Lines of Credit:
- A 10% premium rate reduction for amounts between $25,000 and $75,000
- A 25% premium rate reduction for amounts between $75,000 and $1,000,000
For TD Home Equity FlexLines:
- A 15% premium rate reduction for amounts between $150,000 and $500,000
- A 35% premium rate reduction for amounts between $500,000 and $1,000,000
To learn more about how premiums are calculated and to see the premium rate table, refer to the Certificate of Insurance & Important Documents.
Depending on your line of credit limit, you could qualify for partial coverage which allows you to customize your coverage to fit your budget and insurance needs by selecting a percentage of your limit to insure, from $300,000 to $1,000,000.
If the total of all your insured lines of credit exceeds the coverage maximum of $1,000,000, we may offer you partial coverage.
At the time of an approved claim, the percentage is applied to the outstanding balance on your line of credit.
To learn more about partial coverage options and to see examples, refer to the Certificate of Insurance & Important Documents.
The coverages have certain limitations and exclusions. Here are some examples of when an insurance benefit will not be paid:
- If you are diagnosed with cancer (life-threatening) in the first 90 days after coverage starts, your Critical Illness Insurance coverage will be terminated and premiums will be refunded
- If you are diagnosed with a covered condition within 24 months of your coverage start date and the diagnosis is related to a pre-existing condition
- If your loss is a result of intentional self-inflicted injury, suicide or attempted suicide
For complete details of coverage limitations and exclusions, please refer to the Certificate of Insurance & Important Documents.
Evaluating whether TD Mortgage Protection is right for you is important. Your mortgage is a long-term financial obligation, and you've worked hard for your home. If you aren’t sure if TD Mortgage Protection is the right option for you, consider asking yourself the following questions:
- What would the impact be to my finances if my income was lost or reduced due to a covered critical illness?
- Would my partner or co-borrower be able to afford the mortgage on their own if I were to pass away or suffer a covered critical illness?
- Do I have loved ones who rely on me financially?
Looking for more support? Try the TD Protection Plans Assessment Tool to learn more about our optional creditor insurance, and see your eligible coverage options and premium quote.
No, TD Credit Card Payment Protection Plan coverage is limited to the Primary Cardholder of the TD Credit Card Account.
If you've been employed for a minimum of 25 hours per week for at least 3 months and subsequently lose your job and remain unemployed for more than 30 consecutive days, this coverage could make monthly benefit payments equal to the greater of 20% of the eligible outstanding balance3 or $10, up to a maximum of the lesser of the eligible balance² or $25,000.
You are not eligible for job loss coverage if, for example, you are self-employed or seasonally employed, have resigned, are dismissed with cause, are on strike or have been locked out.
To learn more about coverage including benefits, conditions and restrictions, refer to the Certificate of Insurance & Important Documents.
If you have questions about your existing coverage or want to cancel your coverage for TD Mortgage Protection1, TD Line of Credit Protection1, or TD Loan Protection1, contact us at 1-888-983-7070.
If you have questions about your existing coverage or want to cancel your coverage for TD Business Credit Protection1, contact us at 1-888-983-7070.
If you have questions about your existing coverage or want to cancel your coverage for TD Credit Card Payment Protection Plan2, contact Assurant® by calling 1-866-315-9069.
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1 Accidental dismemberment coverage is underwritten by TD Life Insurance Company. All other coverages are underwritten by The Canada Life Assurance Company. TD Life Insurance Company is the authorized administrator for this insurance.
2 TD Credit Card Payment Protection Plan is underwritten by American Bankers Insurance Company of Florida (“ABIC”) and American Bankers Life Assurance Company of Florida (“ABLAC”) under Group Policy Numbers 0220PPP and 0220PPPL. The Group Master Policies are issued by the insurers to The Toronto-Dominion Bank. ABIC and ABLAC, their subsidiaries, and affiliates carry on business in Canada under the name of Assurant ®. Assurant® is a registered trademark of Assurant, Inc.
3 Eligible Balance means the amount owing on your account as of the statement date coinciding with, or if not applicable, immediately before the date of loss.