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  • Schedule a call

    Let one of our TD Insurance licensed advisors contact you at a time that's convenient for you.

  • Learn about how to submit a claim

    Get information about our claims process including forms to complete, contact numbers, mailing addresses and times to reach us.


Frequently asked questions

The TD Critical Accident Recovery Plan provides a lump sum benefit to support you and your family financially while you recover from a covered accident.

On the other hand, the TD Accident Disability Insurance Plan provides a benefit if you become disabled within 90 days of an eligible accident. Benefits are paid to you monthly to help replace lost income.

 


Some examples of eligible critical accidents covered under this plan includes specified broken bone, loss of both hands, loss of both feet, burns to 20% of the body, and loss of entire eyesight in both eyes.

For defined terms, limitations and exclusions, refer to the Insurance Certificate.

 


If the Insured Person is working at least 20 hours per week and is employed at the starting date of disability:

Disability means that due to an injury, the insured person:

  • is unable to perform the essential duties of their regular occupation; and
  • is not working in any gainful occupation; and
  • is under the regular care of a physician and receiving suitable treatment.

 

If the insured person is not working for at least 20 hours per week, or is unemployed at the starting date of disability:

Disability means that due to an injury, the insured person:

  • is unable to perform the essential duties of any gainful occupation for which they have the minimum qualifications; and
  • is not working at all; and
  • is under the regular care of a physician and receiving suitable treatment.

 


The TD Critical Illness Recovery Plan provides a lump sum payment for you to use however you choose, should you be diagnosed with life-threatening cancer, or suffer a heart attack or a stroke.

You could also use the lump sum payment for treatment or recovery costs or to replace your income if you are unable to work.

 


The amount your beneficiary(ies) could receive ranges from $50,000 to $250,000, based on the coverage you select.

Benefits are doubled up to $500,000 if the covered accidental death happens while you are travelling on a common carrier, such as an airplane.

For defined terms, limitations and exclusions, refer to the Insurance Certificate.

 

  • TD Insurance claims page

    Our aim is for your claims experience to be seamless. Visit our TD Insurance claims page before you submit a claim to help you file it correctly.

  • Accident & health tips

    View our insurance tips and articles to help better protect you and your loved ones. Also learn more about your coverage and benefits.

Didn't find what you're looking for? Reach out.

  • General inquiries for Accident and Health Plans

    1-877-397-4188, select option 1
    TTY 1-800-855-0511
    Monday – Friday from 8 a.m. to 10 p.m. ET
    Saturday from 10 a.m. to 6 p.m. ET
    For residents of Quebec: Monday – Friday 9 a.m. to 5 p.m.

  • TD Assurance Agency Inc.

    (Please mail documents to the PO Box address)
    2990, Pierre-Peladeau
    Suite/Unit – 200 Laval,
    Quebec H7T 0B1

  • Mailing Address

    (Please mail documents
    to this address)
    TD Life Insurance Company
    P.O. Box 1 TD Centre Toronto,
    Ontario M5K 1A2

  • For general inquiries on Health and Dental Plans, contact Green Shield Canada

    Customer Service Centre: 1-844-554-2522
    Email: customer.service@greenshield.ca



GSC Health Assist health and dental plans are provided by Green Shield Canada (GSC).

Green Shield Canada, 8677 Anchor Drive, PO Box 1606, Windsor, ON N9A 6W1

GSC, GSC Health Assist, GSC Health Assist ZONE, GSC Health Assist LINK and respective logo designs are registered trademarks of Green Shield Canada.

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